Your winnings are entirely yours. At lobi89, the withdrawal process is designed to be as simple and seamless as possible — from request to funds landing in your account.
The withdrawal process at lobi89 is straightforward. Follow these simple steps and your funds will be processed promptly.
Open the lobi89 app or website and log in using your username and password. Make sure your account is verified (KYC completed) to allow withdrawals to be processed without any issues.
From your account dashboard, click on the "Wallet" or "Withdrawal" menu. You will see your current balance and the option to easily submit a new withdrawal request.
Choose your preferred withdrawal method — DuitNow, FPX, TNG eWallet, Boost, or GrabPay. Enter the amount you wish to withdraw, ensuring it falls within the set minimum and maximum limits.
Double-check the bank account number or e-wallet phone number you have registered. Make sure this information is correct before proceeding — lobi89 is not responsible for errors in details submitted by the user.
Once all details are confirmed, click the "Submit Request" button. The lobi89 system will process your request automatically and you will receive a notification as soon as the withdrawal is approved.
Depending on the method chosen, funds will arrive in your bank account or e-wallet within 30 minutes to 2 hours. For DuitNow and e-wallets, most transactions are completed in even less time.
Lobi89 understands that Malaysia players have different preferences when it comes to managing their money. Some are more comfortable with traditional online banking, while others have fully switched to e-wallets. That is why lobi89 offers a wide range of withdrawal methods to meet the needs of all members.
Most importantly, absolutely no fees charged for all withdrawal methods at lobi89. The amount you withdraw is the full amount you requested — no hidden deductions, no commissions, and no service charges. This is lobi89's commitment to all its members.
Important Note: For the security of your account, the withdrawal method you use must match the name of the lobi89 account holder. lobi89 does not allow withdrawals to third-party accounts in order to prevent fraud and protect your funds.
| Method | Processing Time | Minimum Limit | Maximum Limit | Fee |
|---|---|---|---|---|
| DuitNow | Instant | RM 20 | RM 50,000 | Free |
| FPX Online Banking | 30 – 60 min | RM 50 | RM 30,000 | Free |
| TNG eWallet | < 30 min | RM 20 | RM 10,000 | Free |
| Boost | < 30 min | RM 20 | RM 10,000 | Free |
| GrabPay | < 30 min | RM 20 | RM 10,000 | Free |
| ShopeePay | < 1 hour | RM 20 | RM 10,000 | Free |
Tip: Use DuitNow for the fastest withdrawals. If your bank account supports DuitNow, funds can arrive within minutes after your request is approved by the lobi89 team.
If your withdrawal takes longer than 2 hours, please contact the lobi89 customer support team. We are available 24 hours a day, 7 days a week via Live Chat in the app.
What sets lobi89 apart from other platforms is its serious commitment to protecting member funds. The KYC (Know Your Customer) process at lobi89 is designed to protect you — not to inconvenience you. It only needs to be completed once and takes less than 10 minutes.
To complete KYC, you only need to upload a copy of your Malaysia identity card (MyKad) and proof of current address. These documents are processed within 24 hours and once approved, your account will be fully unlocked for the highest withdrawal limits.
Accounts that have not completed KYC can still make withdrawals, but with lower limits. This is a standard industry protection measure also adopted by licensed financial platforms worldwide.
Every withdrawal request at lobi89 is encrypted using 256-bit SSL encryption. Your bank account or e-wallet details are never stored in plain text — everything is protected by multiple layers of security. In addition, lobi89's fraud detection system continuously monitors every transaction to identify any suspicious activity.
If the system detects any unusual attempt, the lobi89 security team will contact you directly before proceeding with the withdrawal. This may seem like a small extra step, but it ensures that only you — the legitimate account owner — can withdraw funds from your account.
Lobi89 also uses two-factor authentication (2FA) for all withdrawal requests exceeding RM 1,000. You will receive an OTP code via SMS or email that must be entered to confirm the transaction. This step ensures that no third party can make a withdrawal even if they manage to gain access to your account password.
All withdrawals at lobi89 are protected with 256-bit SSL encryption and two-factor authentication. Your funds are safe and guaranteed to be processed to the correct account. Read more at Privacy Policy us.
If you have claimed any bonus or promotion, make sure the rollover requirements have been met before making a withdrawal. You can check your rollover status in your account dashboard.
Register for free now and start playing. Your first winnings can be withdrawn in under 2 hours.